We're here to help!

Call us toll-free on 1-888-415-6545 between 9am & 5pm EST or email us at customerservice@locusvie.com.  We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.

Additional Inquiries

Custom Products:  request a quote for a custom size, design or colour pallet so that the product meets your unique specifications. Please email us at orders@locusvie.com and state  "Custom Product" in the subject line.

Request a swatch of the design(s) you’re considering:  swatches are a great way to confirm if the colours will work well in your room décor.  We will ship up to two swatches for free; beyond that, we charge a small fee of $3 per swatch.  To receive your free sample(s) please email customerservice@locusvie.com with your address and design choices and we will send them to you within 2 business days of your request. 

Wholesale and Designers:  we are expanding our retail reach and would love to hear how we can work together.  Please contact orders@locusvie.com.

Product Returns & Exchanges:  please see our Return Policy & procedure.